Chính sách
Bảo hành
Warranty Commitment - Accompanying customers throughout the usage process.
Warranty period
- Fabric Curtains
- 12 months
- Roller Blinds
- 24 months
- Wood / Aluminum Blinds
- 24 months
- Motorized Blinds
- 36 months
- Accessories
- 12 months
- Accessories
- 24 months
Conditions
Products are warranted under Công Ty TNHH Đầu tư Công nghệ High-Tech's policy for technical errors arising from the manufacturing process. The warranty policy applies to all products manufactured and distributed by High-Tech. We always accompany, provide technical support, and quickly resolve issues that arise during use to ensure customer rights and peace of mind. The warranty policy does not apply to cases of damage caused by incorrect usage, external forces, self-repair, or reasons outside the manufacturer's warranty scope.
Process
- 01Contact our hotline or send a warranty request via email.
- 02Our technical team verifies the product condition within 24 hours.
- 03Repair or replace the product at our showroom or on-site.
- 04Handover and confirmation of warranty completion.